ICHSM 2023

 Prof. Dr. Dilaver TENGİLİMOĞLU | Head of the Business Administration Department of Atılım University, Ankara, Turkey

Prof. Tengilimoğlu is the head of the Business Administration Department of Atılım University, Ankara Türkiye.
He has been an active member of the International Accreditation Science Board at Turkish Health Care Quality and Accreditation Institute (TUSKA) since 2020.
He is currently the chief editor of the international journal of Health Management and Tourism (IJHMT). He also is a guest editor of the Health Economics special issue by the Frontiers in Public Health journal. He has also served as an advisory board member of many international journals.
Some selected services that he has performed formerly are as follows: served as guest editor for a special issue of the Health Care Marketing Quarterly journal, vice dean of the Faculty of Commerce and Tourism, founding head of the Health Administration Department at Gazi University, director of Social Science Institute at Atılım University and hospital manager in Hacettepe Children Hospital and Medical School hospital of Gazi University. In 1998, he worked as a post-doctoral fellow for six months in the department of health management at the US Virginia Commonwealth University.
Additionally, he also worked as the general secretariat of the Turkish Health Tourism Association.
Prof. Tengilimoğlu was a scientific committee member as the lead scientist of the 8th International Health Tourism Congress in 2018. Meanwhile, he was the chief scientist of a couple of health reform and healthcare management projects sponsored by the Turkish Ministry of Health, the World Bank, and the Erasmus-European Union. Tengilimoğlu received the outstanding paper award at the Association of Collegiate Marketing Education (ACME) conference in 2009 and received a Distinguished Paper Award from the Federation of Business Disciplines Congress in US in 2018, the Health Volunteers Association Social Responsibility Success Award in Turkey in 2018,
He has published more than 100 peer-reviewed articles in reputational national and international journals, presented more than 100 papers, and published 13 books in the health management, health services marketing, and health tourism field.

Topic"Digitalization in Health and Health Tourism"

Abstract-Health tourism has a long past and existed throughout history.
The global economic value created by the health tourism is increasing and expected to increase further in the forthcoming years. Once compared with other tourism types health tourism is of the most growing area due to the growth in the market, the increased number of alternatives and the competition between countries and institutions.
Nearly 30 countries' efforts to get a share from health tourism market, many countries such as India, Malaysia, Singapore, Taiwan, Thailand, Turkey, Poland, Israel, as well as developed countries such as the USA, Germany, England and Japan, have started to invest in their existing resources to position themselves as health destinations and attract health-conscious tourists. However, the recent Covid-19 epidemic has affected health tourism as the other industries.

During Covid-19 epidemic, digitalization such, robotic surgery, e-health and tele-health services have increased. With these new opportunities, international patients have gained a significant advantage in accessing health services due to travel restrictions. Its usage area has also become widespread. In addition, technological methods such as te-rehabilitation were used in order to reduce the increasing burden on the health system due to the epidemic and to reduce the grievances of patient groups who have chronic diseases and need continuous treatment.

Digitalization shows its effect in almost every field and provides convenience to practitioners and users. Digitalization also finds very important areas of use in the health tourism. Digitalization is a system competence and must be used to make healthcare systems more sustainable.
The use of mobile devices to monitor or detect biological changes in the human body, and the sending of these data to health personnel via the internet has provided an important advantage for international patients and health institutions in health tourism.
Covid-19 epidemic and similar crises might be experienced again in the world in the coming years. During crisis, digital health services will be an important tool that can be widely used in health tourism, especially in the provision of effective health services to individuals who have limited mobility and who have difficulties in accessing health services in their countries.
In this study, the general development of health tourism in the world and the importance of digitalization in health in terms of health tourism will be revealed.